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Frequently Asked Questions

Order

Do you ship oversea ?

Yes, we ship all over the world. Shipping costs will apply, and will be added at checkout. We run discounts and promotions all year, so stay tuned for exclusive deals.

How long will it take to get my orders?

It depends on where you are. Orders processed here will take 5-12 business days to arrive. Overseas deliveries can take anywhere from 7-22 days. Delivery details will be provided in your confirmation email.

Where is my order number ?

You can find your #CH-XXXX order number and Tracking details informations in the shipping email we have sent to you. Use your tracking number to check the status of your shipment.

How can i Activate my VIP Ambassador Account ?

Click the "Create Now" link in your order confirmation email and follow the instructions to get started.

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Any question?

You can contact us through our contact page! We will be happy to assist you.