Wondering when you'll get your hands on your new bling? Well, if you're local, expect it within 5-12 business days. For our international friends, it could take 5-30 days. You'll get all the nitty-gritty shipping details in your confirmation email.

You can monitoring the order in real time from our website by the Traking Page.

Yes, we ship all over the world. Please check our Shipping Information page for more details. We run discounts and promotions all year, so stay tuned for exclusive deals.

We use all major carriers, and local courier partners. You’ll be asked to select a delivery method during checkout.

We always aim for make sure our customers love our products, but if you do need to return an order, we’re happy to help. Just email us directly and we’ll take you through the process.

Zero monthly costs: Becoming an ambassador does not require monthly payments or subscriptions. You can spread your love for Checelly without any financial commitment and enjoy our benefits chosen just for you!

To request any adjustments to your order or make changes to the shipping address, please contact us via email at exchange@checelly.com within a 24-hour period. For more info, our shipping policy is available for reference here.

If your shipment status hasn't automatically updated within the next 7 days, please contact support@checelly.com for assistance.

Concern about a missed delivery? There's no need to stress. Simply go to your courier's website, enter your tracking details and locate the courier's note to read the latest delivery details that the courier has provided you to collect your package. It's that easy!

For more info visit our Shipping Policy here.

For an efficient process, we encourage customers to review our detailed Return and Refund Policy page. This ensures your queries are resolved promptly without unnecessary delays.