ELLETRAA

• Clean with a soft, dry cloth
• Avoid exposure to harsh chemicals, perfumes, and lotions
• Store in a jewelry box or pouch when not in use
• Get them inspected and cleaned by a professional jeweler annually

We aim to make the delivery process as seamless as possible. Check out our delivery options and rates, and if for any reason you are not satisfied with your purchase, our easy returns policy has got you covered.

Surprise your friends and loved ones with a gift they'll love. Add our gift packing option to your purchase when available at checkout to receive a stylish package with a personalized message, perfect for any occasion.

Shipping & Tracking :

We want to get your order to you as quickly and smoothly as possible. Here is everything you need to know about our process:

Order Processing :

To ensure fairness, all orders are processed in the order they are received. This typically takes 1–3 business days. For a deeper dive into how we handle your items, feel free to visit our Shipping Policies.

Delivery Times :

Once your order is on its way, you can expect it within the following timeframes:

• Major Regions: (France, Germany, Italy, US, UK, Canada, Australia, and Spain): 5–12 business days.
• Rest of the World: Between 7–22 business days, depending on your location.

Track Your Journey :

Every item we ship comes with a tracking number for your peace of mind. We’ll send your tracking details via email a few days after dispatch, and you can follow your package’s progress directly on our website.