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Email Tracking Preferences

Email Tracking Preferences

Our marketing emails may contain a small, invisible tracking pixel (a single transparent image) so we can measure how many recipients open a message. When your email program loads the images in a message, that pixel reports to us that the email was opened, and may capture technical details such as the time of opening and the device used. We use open-tracking to understand which content is genuinely useful, so we can send you fewer, more relevant messages.

We treat this pixel as a technology that stores or accesses information on your device, in the same way as a cookie, and we only use it on a valid legal basis where you have consented to receive our marketing communications. We do not use open-tracking to build behavioural profiles of you or to follow your activity outside our own emails.

How to stop open tracking without unsubscribing

You can stop your email opens from being tracked at any time without unsubscribing from our emails. To do so:

  • Email support@checelly.com with the subject line "Disable email open tracking", or
  • Reply to any of our emails with the same request.

We will add you to a non-tracking list so that future emails are sent without open-tracking enabled. Alternatively, you can keep receiving our emails while reading them without loading images, which prevents the pixel from loading.

Unsubscribe from all marketing emails

You can unsubscribe from all marketing emails at any time using the unsubscribe link at the bottom of any of our emails, or by contacting support@checelly.com.

For more information about the information we collect and how we use it, see our Privacy Policy.

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